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PII
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Latest Headlines
Wells Fargo probed for release of social security numbers
Over on FierceFinanceIT, we regularly discuss IT security measures at financial services companies. Banks are under constant cyber attack these days, pressured daily to safeguard customer
Bank of America snafu highlights mobile usability
Bank of America's experience with a recent update of a P2P mobile app holds a lesson for the entire industry. It's fair to say that privacy is a top concern among customers right now, and any request
Data mining at banks as critical as ever
You don't want anyone to come between you and your client, and that increasingly means being able to mine customer data better than ever. In the Durbin Amendment era, cross selling and fee income are
Should Citi have done more for breached customers?
Citigroup has been roundly criticized for what many saw as a dilatory, lackluster response to the breach that affected more than 360,000 customers. Some wonder how long the bank would have taken to
Citigroup tries to clear air over breach response
Citigroup has faced a lot of criticism for what many perceived as its botched response to the online breach that it detected on May 10. The company has now issued a public explanation of what
