Tag:

Customer Retention

Latest Headlines

Latest Headlines

The new face of customer research

Banks have great reasons to want to know all they can about their potential customers, especially when it comes to mortgages and other large credits. They have developed some pretty impressive

Goldman Sachs' declining reputation to cost it clients?

Newsweek suggests that Goldman Sachs ( NYSE: GS ) is in serious danger of eroding its "social license." Which the magazine defines this way: "Social license is a vague term that you see bandied about