JPMorgan Chase drops arbitration clause
Consumer advocates have long excoriated the arbitration process as one skewed toward banks. But now banks are dropping the requirements for all customers with credit card disputes. JPMorgan announced
The swamp of credit card arbitration
Credit card arbitration has turned into a massive swamp of uncertainty. It's hard to sort out who is on who's side. The AP reports the National Arbitration Forum stopped arbitrating credit card
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