The business intelligence movement has taken hold in every industry, especially the financial services industry. All companies realize they must use their data strategically, or risk falling behind in the market. The problem these days, however, is the sheer amount of relevant data that exists.

When it comes to data storage, the banking industry is second only to the securities industry, which stores more terabytes of data per firm than any other field. In many ways, Big Data was tailor made for analytics at these companies, as it is able to turbo charge existing initiatives.

Many financial companies might want to track all interactions between a customer and customer service representative, but the effort can’t stop there. Financial companies must monitor every possible interaction with bank representatives, including those done through the internet, snail mail, social media, email, and instant message. This data must then be analyzed in a way that supports upsell and cross-sell initiatives, as well as other organization goals.

In many ways, the strategic promise of Big Data analytics boils down to intelligence. Join FierceFinance editor, Jim Kim, and a panel of industry experts as they look at what Big Data analytics means today and where it’s headed.

Speakers:

Dr. John Bates, Chief Technology Officer, Progress Software Dr. John Bates is an Executive Vice President and Chief Technology Officer at Progress Software. In this role Bates is responsible for leading the team that creates and evolves the Progress vision and strategy, leads market research and due diligence for acquisitions to support the strategy, and evangelizes the Progress strategy and solutions to customers, partners and other constituencies.

Michael Flynn, Principal in the Financial Services Office, Ernst & Young LLP Michael Flynn has more than 13 years of technology experience with 9 years focused on advising the financial services industry. As the analytics and reporting solution leader, Michael has assisted clients in developing advanced analytics solutions to support risk, audit, compliance, operations, sales and performance initiatives in the Banking/Capital Markets and Asset Management industries.

Constance E. Melrose, Managing Director, eFinancialCareers North America Constance Melrose has been Managing Director of eFinancialCareers North America since January 2010, and Vice President, Treasury for Dice Holdings, Inc. since 2003. Ms. Melrose has operating responsibility for eFinancialCareers North America, as well as for investment management, bank and credit relations and related corporate finance activities.